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Free Delivery On Orders Over £30
Standard Delivery £2.95
Receive Orders 2 to 5 Days

Customer Services

We're here to help you with any product enquiry. You can use our online chat or contact us by email.

Online Chat

Our online chat is available 24/7. Simply click on the chat icon in the bottom right corner of your screen and a customer service representative will be happy to assist you.


You can also email us at [email protected] We aim to respond to all emails within 24 hours.

Here are some of the things we can help you with:

  • Placing an order
  • Tracking your order
  • Returning or exchanging an item
  • Getting help with your product
  • Making a payment
  • Troubleshooting a problem

We're committed to providing you with the best possible customer service. If you have any questions or concerns, please don't hesitate to contact us.

Thank you for choosing LovelyPup!

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